top of page

Mandai Crematorium - All You Need To Know (Updated 2024)


mandai crematorium all you need to know

Mandai Crematorium, situated at 300 Mandai Road in Singapore, is the largest crematorium in the country. It provides essential services for the final rites of the deceased. Operated by the National Environment Agency (NEA), Mandai Crematorium plays a crucial role in Singapore's end-of-life services, accommodating the increasing demand for cremation and memorialisation.


The facility was established to address the limited space for burials and to offer an efficient and respectful alternative for handling the deceased. Over the years, it has undergone several expansions and upgrades to enhance its capacity and services. Today, it stands as a modern, well-equipped complex that serves thousands of families annually, ensuring that their loved ones receive a dignified farewell.


Mandai Crematorium is part of the Mandai Columbarium Complex, which also includes extensive columbarium facilities where cremated remains can be stored. This integrated approach provides a comprehensive solution for both cremation and memorialisation needs. The NEA's commitment to continuous improvement has led to recent expansions aimed at increasing the facility's capacity.


Strategically located near Yishun, Mandai Crematorium is accessible to residents across the island. It is one of three government-operated crematoria in the country, with the others being Choa Chu Kang Columbarium and Yishun Columbarium. This extensive network ensures that the growing population's needs are met efficiently and respectfully.


Table of Contents:


Side Note:

Celebrate the life of your loved one at the funeral with a Funeral Live Band.



 

Frequently Asked Questions (FAQs)


1. What services are provided at Mandai Crematorium and Columbarium?


  • Cremation services

  • Columbarium niches for storing cremated remains

  • Multiple service halls, viewing halls, and waiting areas for funeral services and memorials


2. How do I arrange a cremation at Mandai Crematorium?


  • Book online via the NEA web portal or in person at the booking office

  • You will need the following:

    • Deceased Details (e.g. Death Certificate number, date of death)

    • Next-of-Kin (NOK) Details (e.g. name, NRIC, citizenship, gender, relationship to the deceased)

    • Supporting Documents:

      • Letter of Authorisation, if applicable

      • Death Certificate in English and Deceased’s Passport, if applicable

      • Hospital Memo, if applicable

      • Certificate of Registration of Stillbirth, if applicable.

  • Payment methods: NETS, cash card, or credit card


3. What are the costs involved in cremation and columbarium services?


  • Cremation:

    • SGD 100 for adults

    • SGD 50 for children under 10 years old

  • Columbarium niches:

    • Standard niche: SGD 500

    • Family niche: SGD 900

    • Additional fees are applicable for specific niche selections


4. What are the operating hours of Mandai Crematorium and Columbarium?


  • Monday to Sunday: 8:30 am - 4:30 pm

  • Closed for lunch: 1:00 pm - 2:00 pm


5. What documents are required for booking a niche at the columbarium?


  • Deceased’s Details (e.g., Death Certificate, Stillbirth Certificate, Date of Death, Permit to Cremate)

  • Next-of-Kin (NOK) Details (e.g., name, NRIC, citizenship, gender, relationship to the deceased)

  • Hospital Memo (For foetus), if applicable

  • Letter of Authorisation, if applicable

  • Letter of Undertaking, if applicable

  • Documentation proof of relationship with deceased, if applicable


6. How can I contact Mandai Crematorium for more information?


  • Phone: +65 6554 5655

  • Visit the NEA web portal or the booking office for additional services and information


 

History of Mandai Crematorium

mandai crematorium other view

Mandai Crematorium opened its doors in 1982 to address the growing demand for cremation services in Singapore. Before Mandai, Mount Vernon Crematorium was the only government-operated facility offering these services. However, by the late 1970s, Mount Vernon was reaching its capacity, prompting the government to look for a new location to serve the expanding population.


Mandai Road was chosen for its strategic location and ample land. The initial setup included four large cremators, four small cremators, and 1,200 columbarium niches. Not long after its opening, Mandai Crematorium began handling the cremation of exhumed remains from closed cemeteries around Singapore, playing a crucial role in managing the country's limited land resources.


In 2000, the government decided to centralise all cremation services at Mandai, leading to a significant expansion completed by mid-2004. This new extension included four service halls, four viewing halls, twelve cremators, and a waiting hall, effectively replacing Mount Vernon Crematorium. The columbarium was also expanded to house the remains from Mount Vernon.


As demand for cremation services continued to rise, further expansions were necessary. By 2019, Mandai Crematorium had added six more service halls, six viewing halls, three waiting halls, and a total of eighteen cremators to accommodate the growing needs.


Throughout its history, Mandai Crematorium has been a place of national importance, serving as the final resting spot for many prominent Singaporeans, including political leaders and public figures.


 

Location and Accessibility

mandai crematorium road

Mandai Crematorium and Columbarium is located at 300 Mandai Road, Singapore 779393. It is near Yishun and easily accessible by bus or MRT.


Bus: Several bus routes service the area around Mandai Crematorium. The nearest bus stops are "Mandai Rd - Opp Mandai Crematorium (48079)" and "Mandai Rd - Bef Mandai Ave (48061)", both just a few minutes walk from the crematorium. Bus services 138 and 171 frequently stop at these locations.


MRT: The nearest MRT station is Khatib Station on the North-South Line, approximately a 30-minute walk or a short bus ride away.


 

Facilities and Services

Mandai Crematorium viewing hall

Mandai Crematorium and Columbarium is designed to offer families and individuals a respectful and smooth experience during tough times. They cover everything you might need, from cremation services to columbarium niches, providing a complete solution for end-of-life arrangements.


Cremation Facilities:

Mandai Crematorium is equipped with multiple service halls, viewing halls, and waiting areas to accommodate funeral services. The crematorium features:


Service Halls: These halls are used for conducting funeral services before the cremation process. Families can gather here to hold memorial ceremonies.

Viewing Halls: These spaces allow family members to witness the cremation process if they wish to do so.

Cremators: The facility is equipped with state-of-the-art cremators to ensure the efficient and respectful handling of the deceased.


Columbarium Services:

The columbarium at Mandai provides niches for storing cremated remains. It includes:


Standard Niches: Designed for single or small family urns.

Family Niches: Larger niches that can accommodate multiple urns, suitable for families wishing to keep their loved ones together.

Booking and Selection: Niches are allocated sequentially, but families can choose specific locations for an additional fee. Bookings can be made online, over the phone, or in person at the booking office.


Additional Services:


Ash Scattering: The Garden of Peace at Mandai offers a serene setting for inland ash scattering, providing an alternative to traditional columbarium storage. This option is increasingly popular and is managed by the NEA to ensure a respectful process.

Memorial Services: Families can organise memorial services at the crematorium's multipurpose halls, allowing for personalised and culturally appropriate ceremonies.


Operating Hours:

Mandai Crematorium and Columbarium operates daily from 8:30 am to 4:30 pm, with a lunch break from 1:00 pm to 2:00 pm.


 

Cost and Payment Options


Arranging for cremation and columbarium services at Mandai Crematorium involves several cost considerations. Here's an overview of the costs and payment options available:


Cremation Fees:


Adults: The cost for cremating an adult at Mandai Crematorium is SGD 100.

Children (under 10 years old): The cost of cremating a child is SGD 50.


Columbarium Niches:


Standard Niches: SGD 500. These niches are suitable for individual urns.

Family Niches: SGD 900. These larger niches can accommodate multiple urns, ideal for families wishing to keep their loved ones' remains together.


Additional charges may apply for selecting specific niches or other customised services. For example, choosing a different location for the niche from the one allocated can incur an extra fee of SGD 250.


Payment Methods:

Payments for services at Mandai Crematorium can be made via:

  • NETS

  • Cash card

  • Credit card


Affordable Funeral Options:

For families concerned about the overall cost, there are affordable funeral options available. Some funeral homes offer packages that include basic services such as transportation, cremation, and urns at a lower cost. Direct cremation is another cost-effective alternative, where the cremation is conducted without a funeral service or viewing, reducing the expenses involved.


Ash Scattering:

The fee for ash scattering services is SGD 320 per booking. This can be an alternative to storing ashes in a columbarium niche.


Financial Assistance:

For those who may need financial assistance, it's advisable to discuss options with the funeral director. Some packages might offer instalment plans or other financial arrangements to ease the burden of upfront costs.


Understanding these costs and payment options can help families make informed decisions during a difficult time, ensuring a respectful and dignified farewell for their loved ones.


 

Etiquette and Cultural Considerations


Visiting Mandai Crematorium involves observing certain etiquettes and cultural practices to ensure a respectful and dignified experience for all attendees. Here are some guidelines and considerations:


1. Appropriate Behaviour and Attire:


Dress Code: Visitors are expected to dress modestly and respectfully. Dark-coloured clothing, such as black or navy blue, is typically appropriate. Avoid bright or flashy attire, as it may be seen as disrespectful during a solemn occasion.

Behaviour: Maintain a quiet and respectful demeanour. Avoid loud conversations, laughter, and disruptive behaviour. Turn off or silence mobile phones to prevent interruptions during the service.


2. Cultural and Religious Practices:

Mandai Crematorium accommodates a wide range of cultural and religious practices. Understanding and respecting these customs is essential.


Chinese Traditions: Chinese funeral customs may include the burning of joss sticks, incense, and paper offerings such as paper money and symbolic items. Family members may also wear white or black attire as a sign of mourning.

Malay Traditions: Malay Muslim funerals involve specific rites such as the ritual washing of the body (ghusl) and wrapping it in a white shroud (kafan). Prayers are an integral part of the process, and the burial is often conducted as soon as possible after death.

Indian Traditions: Hindu funerals typically involve chanting prayers and performing rites that may include using fire as a purifier. Attendees may be expected to participate in certain rituals or offer their respects in specific ways.


3. Tips for Attending a Cremation Ceremony:


Arrive Early: It is courteous to arrive at least 15-20 minutes before the scheduled start of the service. This allows time to find seating and settle in quietly.

Follow the Lead: Observe and follow the actions of the family and other attendees. If unsure about what to do, it's appropriate to ask a family member or a funeral director discreetly.

Offering Condolences: Expressing condolences to the family can be done quietly and respectfully. A simple nod, handshake, or a few words of sympathy are generally appreciated.


4. Special Periods and Regulations:

Additional guidelines may be in place during significant periods such as the Qing Ming Festival. For instance, due to the high visitor volume, visitors driving to Mandai Crematorium may need to book slots in advance. It is advisable to check the latest regulations and prepare accordingly.


By adhering to these etiquettes and being mindful of cultural practices, visitors can ensure they show proper respect to the deceased and their families during their time of mourning.


 

Conclusion


Mandai Crematorium and Columbarium plays a crucial role in Singapore, offering vital cremation and memorial services. Over the years, it has evolved to meet the city's growing needs, providing a range of services like cremation, columbarium niches, and memorial options that respect various cultural and religious practices. The clear and upfront costs, along with available financial help, make it easier for families to navigate these challenging times.


For those seeking more details or needing assistance, the NEA is a great resource. Mandai Crematorium and Columbarium not only handles the final rites but also offers much-needed support to families, reflecting the community's commitment to honoring their loved ones with dignity and respect.

87 views0 comments

Comments


bottom of page